KH88 Privacy Policy — Our Commitment to Protecting Your Data

1 What Information We Collect

We collect various types of information when you register and use services on the KH88 platform. Each piece of data is collected for a specific purpose, and no additional information is gathered without your consent.

Personally Identifiable Information (PII):

• Full name and date of birth (for age verification)
• Email Address & Mobile Number
• Current address and country
• National ID or passport number (for KYC verification)

Financial Information:

• Payment method and account number (stored in encrypted form)
• Transaction History & Amounts
• Deposit and withdrawal records

Technical Information:

• IP Address & Device Information
• Browser Type & Operating System
• Usage patterns and time spent on the platform
• Cookies & Session Data

2 How We Use Your Information

KH88 uses collected data only for specific, legitimate purposes. Your privacy is never compromised — that is our core principle.

KH88 never sells your data to advertisers or uses it for unrelated purposes. If you believe our privacy policy has been violated, please contact us.

3 Data Sharing & Disclosure

KH88 respects your privacy policy and is fully transparent about how data is shared. We do not share your information with third parties except in the specific circumstances outlined below:

• Payment Provider: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• Regulatory Authority: Information may be disclosed to government authorities or by court order to meet legal obligations.
• Technology Partners: Technology service providers may access limited data to operate the platform, and they are bound by our Privacy Policy.
• Fraud Prevention: Limited information may be shared with security partners to detect financial crime.
• With Your Consent: Information may be shared with specific third parties if you have given explicit consent.

4 Cookie Policy

KH88 uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser. The types of cookies we use are:

• Essential Cookies: Required to maintain login sessions, ensure security, and support core site functionality. Disabling these cookies will cause the site to not function properly.
• Performance Cookies: We analyze which sections of the site are used most to improve our services.
• Functional Cookies: Remembers your preferred language, layout, and other settings.
• Analytics Cookies: User behavior is analyzed to improve the platform experience. These analytics are opt-out.

You can manage cookies through your browser settings. However, disabling certain cookies may affect how some KH88 features function.

5 Data Retention Period

KH88 retains your data only for as long as necessary. Holding information beyond what is required goes against our policy. Standard retention periods are listed below:

• Account Information: For the duration your account is active and up to 5 years after closure (as required by law).
• Financial Transaction Records: A minimum of 7 years, in accordance with Bangladesh financial regulations.
• KYC Documents: 5 years after verification is complete.
• Communication Records: Support tickets and chat logs are retained for up to 2 years.
• Technical Logs: Typically 90 days; up to 1 year for security investigations.

6 Your Right to Privacy

KH88 believes you have full ownership over your own data. You may exercise the following rights at any time:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Deletion: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: You may request that we stop using your information for any specific purpose.
• Data Portability: You may request your information in a structured, portable format.
• Right to Object: You may opt out of marketing communications at any time.

7 Children's Privacy

KH88 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. If a minor has registered by mistake, then:

• Their account will be closed immediately.
• All collected data will be securely deleted.
• If any financial transaction has occurred, arrangements will be made to reverse it.

If you become aware that a minor is using KH88, please notify our support team immediately.

8 Security Measures

KH88 follows the highest industry standards to protect your data. Our multi-layered security framework is described below:

• SSL/TLS Encryption: 256-bit encryption is applied to all data transfers.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Firewall & DDoS Protection: Server infrastructure is monitored around the clock.
• Regular Security Audits: Third-party experts conduct regular vulnerability assessments.
• Encrypted Password Storage: Passwords are never stored in plain text — only hashed versions are retained.
• Unusual Activity Detection: Our automated system detects and flags suspicious logins or transactions.

9 Third-Party Integrations

The KH88 platform may integrate certain third-party services, such as payment gateways or game providers. These services have their own privacy policies that apply to their respective platforms.

KH88 is not responsible for the privacy practices of these third-party service providers. However, we only work with partners who meet industry standards and are aligned with our privacy policy.

• Payment partners are PCI DSS compliant.
• Game providers are licensed and regularly audited.
• Analytics tools collect only a limited amount of data.

10 Privacy Policy Updates

KH88 may update this privacy policy when necessary. When changes are made, we take the following steps:

• The "Last Updated" date at the top of the page will be revised.
• You will be notified at your registered email address whenever significant changes are made.
• A notification will be displayed upon logging in to the platform.

Continuing to use KH88 after a policy update constitutes acceptance of the revised terms. If you do not agree with the new policy, you may request that your account be closed.

11 Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team.

We take every concern seriously and aim to resolve it within a set timeframe. Your privacy is our priority.